Privacy & Cookies

Information we collect from you

K & G Hairdressing Supplies Ltd. is committed to protecting your privacy. When you register on this site, some personal information including your name, email address and billing/delivery addresses are collected by us. This allows us to process and fulfil your order. We also ask for your telephone number, which enables us to contact you if there’s a problem with your order. This information is held securely and we comply fully with the applicable data protection and consumer legislation. We treat all your personal information as fully confidential and do not pass your information on to other companies.

We use PayPal as our payment service provider, this means that when you checkout you’ll be directed to one of their secure servers to enter your credit or debit card details.

This policy does not apply if you choose to place your details on any publicly accessible page. For example, when you submit a product review this privacy policy does not apply.

What are cookies?

Cookies are tiny text files stored on your computer, tablet or mobile device when you visit web pages. Cookies cannot harm your computer or read data off your hard disk. The only personal information a cookie can contain is information a user supplies to us. However, if you’d prefer to restrict, block or delete cookies from kandghairsupplies.co.uk or any other websites, you can use your internet browser settings to do so.

How we use cookies

At K & G we use cookies to keep track of what users have in their basket, thus enabling the site to provide the service for which it was designed. We also use cookies to monitor how people use our site which helps us to understand how customers use our website so we can develop and improve the design, layout and functionality of the site.

Listed below are details of the cookies we use and what we use them for:

ASP.NET_SessionId

This cookie allows our web servers to respond to your actions on the website such as adding items to your basket or logging in. The website wouldn’t work for you without it.

TradeIT

This cookie allows our web servers to remember the contents of your basket so that if you end your session and return at a later date (within 30 days – on the same device) the contents of your basket will remain.

__utma, __utmb, __utmc, __utmz

These cookies enable the function of Google Analytics. We use this software to help us analyse visitor information such as browser usage, new visitor numbers, response to marketing activity and shopping times. They do not capture or store any information that can personally identify you. This information helps us improve the website and your shopping experience. These cookies are also used by our email newsletter software to track purchases and abandoned baskets.

The data stored by these cookies can be seen only by the relevant persons at K & G Hairdressing Supplies and Google and never shows any confidential information.

_ems_campaign, _ems_session, _ems_visitor

These cookies enable us to track visitors to the website that clicked on an email we sent them. This information helps us improve the content of the emails we send out by making them more relevant to the recipient.

A number of the above cookies will be automatically deleted once you close your internet browser as they expire when your browsing session ends. Others will be deleted when their expiry date is reached.

We’re providing this information as part of our initiative to comply with recent legislation, and because we want to be honest and clear about your privacy when using our website.

 

3rd party cookies

If you take the opportunity to ‘share’ content from kandghairsupplies.co.uk with friends through social networks such as Facebook, or view an embedded YouTube video you may be sent cookies from these websites. We don’t control the setting of these cookies, so please check the third-party websites for more information about their cookies and how to manage them.

More detailed information on cookies can be found at www.allaboutcookies.org